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Privacy notice

Last updated: 24 August 2026

This notice explains what Denova Supplies Ltd does with personal data collected through this website. We have tried to keep it short and specific rather than comprehensive and vague.

Who we are

Denova Supplies Ltd is the data controller. Registered in England and Wales, company number 17389033. Registered office: 13 Stanley Road, New Ferry, Wirral, United Kingdom, CH62 5AR.

For anything in this notice, contact hello@denovasupplies.co.uk.

What we collect, and when

We collect personal data in one situation only: when you choose to contact us. If you use the enquiry form, that is:

If you email or phone us instead, we hold whatever you choose to tell us. We do not collect anything else. This website has no analytics, no tracking pixels, no advertising tags and no embedded third-party content, and it sets no cookies — which is why you have not been asked to accept any.

Why we use it, and our lawful basis

We use your details for one purpose: to answer your enquiry and, if you want us to, to send samples, pricing or product documentation. Our lawful basis is legitimate interests (UK GDPR Article 6(1)(f)) — the interest being to respond to a business enquiry that you initiated. You can ask us to stop at any time and we will.

We will not add you to a marketing list on the strength of an enquiry, and we do not sell, rent or share your details with anyone for marketing.

Who processes it for us

We hold no database and run no server of our own. Two providers process data on our behalf:

Because both providers are based outside the UK, submitting the form involves an international transfer of your data. We rely on the transfer mechanisms offered in those providers’ data processing terms.

How long we keep it

Enquiry correspondence is kept for as long as we are dealing with your enquiry and for up to 24 months afterwards, so we can pick up a conversation you may return to. After that it is deleted. If you ask us to delete it sooner, we will.

Your rights

Under UK GDPR you have the right to ask us for a copy of the personal data we hold about you; to have it corrected or deleted; to restrict or object to how we use it; and to have it provided in a portable format. Where we rely on legitimate interests, you have the right to object — tell us and we will stop unless we have a compelling reason not to, which for a supplier enquiry is unlikely.

To exercise any of these, email us at the address above. We will respond within one month.

Complaints

If you think we have handled your data badly, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk, or on 0303 123 1113.

Changes

If we change this notice we will update the date at the top. Material changes will be described here rather than made silently.